More Convenience, Less Hassle

More Convenience, Less HassleSay Goodbye to your Physical Token. Keep your mobile number up-to-date to receive SMS OTP.

From 15 May 2021, enjoy trading with greater ease with SMS OTP. All you need is your mobile phone to access your DBS Vickers online trading account via www.dbsvickers.com, DBS digibank online or DBS Vickers mTrading app. Physical token will no longer be in use.

More Convenience with SMS OTP
No more fumbling for your physical token. Authenticate any time, anywhere with SMS OTP.

Never replace another Physical Token
Skip the waiting time in branch. No more down time while waiting for your new token to be delivered to you.

Go Green
At DBS, 16000 physical tokens are replaced each month. Switch to SMS OTP and reduce e-waste for the planet.

Update your particularsKeep our records up-to-date. If you do not have a mobile number registered with us or if your registered mobile number is outdated, please update your particulars before 15 May 2021 to avoid any disruptions to your trading activities.

Update online on DBS Vickers

Log in to DBS Vickers via www.dbsvickers.com or DBS digibank online
Go to My Profile > Update Personal Details

Update using hardcopy forms

Download the Client Update Form
Complete the form and ensure your signature is the same as per DBS Vickers records
Email the completed form to info-sg@dbsvonline.com using your email address registered with DBS Vickers

Frequently Asked Questions

Can I continue using the DBS Vickers Trade Secure Device (Physical Token) after 15 May 2021?

No, the Physical Token will cease to be in use on DBS Vickers after 15 May 2021.
You must have a valid mobile number registered with DBS Vickers to receive a SMS OTP to authenticate your trading session on www.dbsvickers.com or DBSV mTrading app.

Can I still get my DBS Vickers Trade Device replaced after 15 May 2021?

No, the Physical Token will not be replaceable after 15 May 2021. SMS OTP will be the only option to authenticate your trading session on www.dbsvickers.com or DBSV mTrading app.

Can I use DBS digital token on DBS Vickers?

DBS digital token cannot be used to authenticate your trading session on www.dbsvickers.com or DBSV mTrading app. However, DBS digital token will be used to authentication if you are accessing DBS Vickers via DBS digibank online.

How do I dispose of my Physical token?

To dispose of e-waste responsibly, you can recycle your Physical Token at e-waste collection points across Singapore. Click here for more details about e-waste recycling programmes in Singapore.

Frequently Asked Questions

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